1.1 ‘Contract’ means the contract for the sale or supply of the goods which becomes effective on the placement of an order.
1.2 ‘The supplier’ means Jangro (Leicester) Ltd, whose company registration number is 01537408 and whose registered office is 30 Gelders Hall Road, Shepshed, Loughborough, Leicestershire, LE12 9NH.
1.3 ‘The buyer’ means the person, firm, company, school, charity, or other organisation with whom the contract is made by the supplier.
1.4 Goods’ means the goods provided by the supplier in accordance with the supplier’s Terms and Conditions of sale.
Contract
These terms and conditions form the basis of a contract between the Buyer and the Supplier and supersede all other documentation and/or conditions whether originating from the Buyer or the Supplier. Amendments to these terms and conditions must be in writing under the signature of a director of the supplier.
Price Variations
The VAT exclusive price stated is subject to alteration by the Supplier without prior notice, and the actual price to be paid for the goods will be the Supplier’s current price ruling at the date of despatch whether or not the time be stated.
Payment
4.1 Our payment terms are at the point of purchase or if you are an account customer, payment terms are in line with your contract terms unless otherwise agreed in writing. Goods are invoiced when despatched. Please note the period of credit runs from the invoice date and therefore includes delivery time. If any invoice or any part of the invoice remains unpaid after 60 days, there will be a 2% interest charge over the Bank of England base rate per month or part month on the amount owing until the amount is paid.
4.2 All cheques and items returned to the supplier’s bank unpaid will incur a £10.00 administration fee.
4.3 Claims in respect of product quality, damage or loss shall not be grounds for withholding payment in respect of other goods which are not in dispute.
4.4 The Supplier may terminate a contract if either there shall be any breach of any term or condition thereunder or the financial reliability of the Buyer shall in the Supplier’s opinion become unsatisfactory. Where the rights under this condition are exercised the property in any undelivered goods shall be vested in the Supplier.
Delivery
5.1 Each delivery shall be considered a separate transaction and the failure of any one delivery shall not affect the due performance of the contract.
5.2 There will be free delivery by the supplier’s transport if within a 40-mile radius of Leicester if the order is above the minimum order level excluding VAT. If an order falls below this amount a carriage charge will be added in line with our current negotiated rate with a local carrier. All other carriage charges are at cost. For further information, please see our Delivery Information page or speak to our sales team.
5.3 Where the Supplier has goods ordered in stock, delivery will be within 5 working days. Where goods have to be ordered specially, or there is a delay in delivery from the source, delivery will be on the next delivery run to the Buyer’s area after the goods have been delivered to the Supplier's premises.
Title and Risk
6.1 The title of the goods shall remain in the Supplier who shall have full legal and beneficial ownership in any new product into which the goods are converted.
6.1.1 The Buyer shall keep and store the goods and any new products in such a manner that they can be identified as being the property of the Supplier.
6.1.2 The Buyer shall be empowered to sell the goods at arm’s length in the ordinary course of business but the benefits or any sales contract and the proceeds thereof shall be held in trust for the Supplier absolutely.
6.1.3 The Supplier may by written notice or in the event of the Buyer going or threatening to go into bankruptcy liquidation or receivership rescind the rights conferred in clause 5 above and take action to recover the Supplier's assets held in trust by the Buyer.
6.2 Risk in the goods shall pass to the Buyer upon delivery to the place nominated by the Buyer or upon collection by the Buyer or his agent if applicable.
Products
7.1 The suitability of any particular product for any particular purpose must be established by the purchaser. The company accepts no liability thereunder.
7.2 Where the goods have been specified as to colour size etc. such specification shall be subject to reasonable commercial variation.
7.3 Some items are sold in case quantities only, please ask at the time of ordering if you are unsure of which these items are.
7.4 All Jangro chemicals, powders and tablets are for professional use only. It is the buyer’s responsibility to ensure that any of these products are only given to and used by trained professionals. Chemicals, powders, and tablets supplied by the supplier are not for untrained or domestic use. By accepting these terms, you are ensuring this responsibility is met.
Loyalty Points Scheme
8.1 For orders through the website, for every £1.00 spent with the supplier, you will earn 1 Loyalty Point, for every 100 points collected, you will earn £1.00 in vouchers. By collecting loyalty points, you can use these as vouchers for money off your future orders.
8.2 From time to time, the supplier may run special offers where selected items may be promoted with double points for a limited time.
8.3 Loyalty points cannot be redeemed for cash; they can only be used as money-off vouchers to be redeemed against the value of your future orders.
8.4 Loyalty points must be used within 12 months and cannot be carried over.
8.5 Not all products are included in the Loyalty Points Scheme. Any products eligible for points will be confirmed in the product narrative on the website.
Notice of Damage and Non-Delivery
All claims for damages to or partial loss of goods or non-delivery thereof must be submitted in writing to the Supplier within three working days of the date of delivery or in the case of non-delivery within ten days of the date by which the goods should have been received.
Liability
10.1 The Supplier shall not be liable for:-
10.1.1 Failure to perform any obligation hereunder if such failure was caused by circumstances beyond its control.
10.1.2 Delay howsoever caused.
10.1.3 Consequential loss injury or damage arising directly or indirectly from the use application or storage of such goods.
10.1.4 Damage in excess of the invoice value of the goods in any event.
Return of Goods
11.1 If the goods shall be found to be defective or not to be in accordance with the terms of the contract the Supplier shall have the option of replacing the goods without charge to the Buyer or requiring the return of goods and refunding the sum paid by the Buyer and the Buyer’s rights shall be limited to replacement of the goods or refund of the sum paid.
11.2 Though all new products to a Buyer are sold on a 100% no quibble money back guarantee this is only valid for ten days from the date of invoice.
11.3 Non-stocked goods ordered specially for the Buyer shall be subject to a 25% restocking charge, unless specified as non-returnable on the dispatch note and order confirmation.
Headings
The headings contained in this agreement are for reference purposes only and should not be incorporated into this agreement and shall not be deemed to be any indication of the meaning of the clauses to which they relate.
Law
13.1 The construction validity and performance of this contract shall be governed in all respects by the internal laws of England.
13.2 Clerical errors and omissions made by the Supplier are subject to correction.
Privacy and GDPR Policy
14.1.1 During the course of the company’s engagement with the buyer, the buyer may disclose personal data to us so that we may provide our services to the customer. The processing of personal data is regulated in the UK by the General Data Protection Regulation EU 2016/679, as supplemented by the Data Protection Act 2018, together with other laws which relate to privacy and electronic communications. In this clause, we refer to them as “Data Protection Law”. In providing our services, we act as an independent controller and are, therefore, responsible with complying with Data Protection law in respect of any personal data we process in providing our services to the Buyer. Our privacy policy can be accessed at https://www.jangro-leicester.com/Privacy_Policy, this explains how we process personal data. The Buyer is also an independent controller responsible for complying with Data Protection Law in respect of the personal data you process and, accordingly, where the Customer discloses personal data to us the Buyer also confirms that such disclosure is fair and lawful and otherwise does not contravene Data Protection Law. Terms used in this clause bear the same meanings as are ascribed to them in Data Protection Law.
Governing Law and Jurisdiction
15.1 This Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, the law of England and Wales.
15.2 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes or claims).
Confidentiality
16.1 Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, affairs, customers, clients, or suppliers of the other party, except as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority. Provided that each party shall ensure that any person to whom it discloses the other party's confidential information complies with this clause 17.
16.2 Neither party shall use the other party's confidential information for any purpose other than to perform its obligations under this Contract.
Severability
If any of the provisions of these Terms shall be determined by any competent authority to be unenforceable to any extent, such provision shall, to that extent, be severed from the remaining Terms, which shall continue to be valid to the fullest extent permitted by applicable laws.
Entire Agreement
The agreement and the documents expressly referred to in it, supersedes all prior agreements, arrangements and undertakings between the parties and constitutes the entire agreement between the parties relating to the subject matter of the agreement.
Marketing
Please tick this box if you would like to sign up to receive emailed special offers and updates from the Company, for products such as washroom consumables and cleaning supplies.
Please tick this box if you would like to sign up to receive emailed special offers and updates from our sister company Hands Cleaners Ltd for cleaning services, including daily office cleaning, windows and carpets.
These terms and conditions are effective from October 2024.
